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Make no mistake about it: getting an online business up and running is a tall order. There’s capital to worry about first and foremost. And then there’s the actual business aspect of making sure things are in order.The early goings can be overwhelming, but you can get past the early roadblocks and run your business more smoothly if you have the right tools to back you up.
When we say you can sell inside the world’s biggest apps, we mean everything. Well, maybe not everything but definitely most! While it’s true that we got our store by helping brick and mortar stores like restaurants adapt to the increasingly difficult pandemic, there’s a lot more you can do with our multi-commerce platform. One overlooked example? Service-based companies.
Did you know that the Philippines has one of the strongest influencer cultures in the world? With 51.4% (more than double the global average!) of users following influencers, it’s no question that influencer marketing is one of the most popular strategies for both online-only and traditional brands. That said, it isn’t as simple as giving out free products to your favorite Instagram personality. Modern consumers are smart and savvy; they know when they are being sold to. There’s a lot of white noise on the interwebs so it’s also important to stay authentic, strategize smart, and stay true to your brand. Where do we start?
ChatGenie CEO Ragde Falcis talked about the budding eCommerce industry in the country during his appearance at Ground Zero, a virtual career growth conference hosted by Workbean on April 29. The pandemic proved to be pivotal to the growth of eCommerce, according to Ragde as it spurred the overnight digitization of businesses.
Here at ChatGenie, we make it a priority to ensure that merchants do as little work as possible on the backend so they can focus on more important aspects of online selling. One such example of how our team developers sought to make things easier for merchants is the Shopify Bundle. With this, existing Shopify store owners can instantly migrate their store content to start selling on ChatGenie stores inside Facebook Messenger, Instagram, Viber, and GCash.
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The ChatGenie Dashboard also lets you track all your transaction data across all your sales channels, from Facebook and Instagram to Viber and GCash! There are plenty of features for you to explore here. Let us walk you through the ChatGenie Dashboard with this detailed guide and let you know exactly how to use all our special features to truly maximize your ChatGenie Mini App online store!
One aspect that ChatGenie really helped out Plains & Prints with is managing live selling orders. Our eCommerce solution allowed customers tuning in to the brand’s live shows to easily purchase the products that caught their attention. All customers have to do is go to Plains & Prints' Facebook Messenger page to complete their transactions in one message thread.
Selling on social media has its own set of challenges. When you’re selling on social media, your visuals are everything. One of your priorities, as a social seller, is to find a way to let your brand stand out amidst the competition. Not everyone can understand how great your products are so it’s your job to show them in the best light, literally and figuratively. Here are a few easy tips to help you draw customers from the moment they take a look at your profile:
Now, why should you consider exploring more avenues for selling? This should be a no-brainer. For one, it is a proven strategy to gain more buyers and increase revenue. While a business can function just fine with one primary sales channel, adding a few more wouldn’t hurt as long as you have the means to do so. If you’re worried about there being an overlap in sales channels, don’t worry! This is a good problem to have and not something you should be agonizing over. It’s certainly better than putting all your eggs in one basket.
Have you heard the big news? Lalamove has officially joined ChatGenie as our newest logistics partner! With our latest integration, you can start using Lalamove as your courier when you send out orders without having to jump from app to app just to make a booking. Here’s a quick guide on how to choose Lalamove when shipping out orders and why Automated Delivery is going to be your new favorite thing!
Promotional offers influence the decision-making process of customers. They appeal to people’s fear of missing out. FOMO, as it’s called, makes customers want to grab on to limited offers before they slip through their fingers. It’s kind of a psychological trick if you think about it. If you’re a business looking to try out promos for the first time or if you’re seeking new ways to do it, keep reading!
With Holy Week coming up, it’s important to spend the time right. Running a business isn’t easy and all those late nights can really take a toll. No matter where you spend this long-awaited respite, make sure you do it consciously and intentionally. Here are a few tips to make the most out of the Holy Week holidays and how you can emerge a more productive version of yourself and how your business will grow from it too:
ChatGenie continues to support micro, small, and medium enterprises in their bid to transform into digital businesses.The eCommerce solution provider joined six other tech-based startups, including NextPay, Paynamics, and Peddlr, during the first run of Project Match’s Certified Digital Negosyo program. Project Match is an initiative launched by StartUp Village, a Makati City-based incubator, to link MSMEs with startups specializing in digital solutions and technology.
There’s a new innovation in town that’s lightyears ahead of its time. ShushGenie is a revolutionary eCommerce tool that’s so advanced, customers using this tool don’t even have to scroll through a shop’s product catalog to add products to a cart. To book a demo of the new ShushGenie, head on to THIS page.
To wrap up Women’s Month, we’re excited to announce that Mink will soon be #PoweredbyChatGenie! The brainchild of Rizza Lana, the mindful entrepreneur we gushed all about in our last article, Mink is an intimate skincare brand that is all about promoting self-confidence instead of taking advantage of insecurities. Inclusive in every way, Mink has an extensive line of self-care products that everyone can use - and when we say everyone, we mean it. Along with her body-positive message, Rizza also makes a conscious effort to show real bodies, not just the fair-skinned, lithe supermodel types we’re so used to seeing. Now that we’ve told you what we love about Mink’s message, let’s talk about the products that keep us coming back (and where you can get them soon!).
With over 51 million GCash users as of October 2021, merchants on GLife have an instant captive market. What’s more, GCash runs campaigns all year round, providing merchants the opportunity to increase brand recognition and get complimentary benefits worth up to P200,000.More and more merchants are looking to set up shop on GLife. If you want to join in on the online selling fun as a ChatGenie-powered GLife merchant, look no further.
Needless to say, making your first sale is momentous for your business. Not only does it put money into your cash register, but it also serves as validation. It brings optimism and reassurance that your new online business has the makings of a successful venture. And who wouldn’t want that? After all, the main reason behind starting a business is to gain profit.
Not to brag but we are as good as advertised! With our unique selling point and promises of automating the online ordering process and higher conversion rates, your business is poised for growth.If you’re still on the fence, we’ve prepared a comprehensive comparison of what life is like for merchants before and after using ChatGenie.
This Women’s Month, we continue to highlight a few of our favorite inspiring female-led businesses, the ladies behind them who shatter expectations and take charge, and how their brands are making a positive change for Filipinas everywhere.
The CG team heard our CEO and Co-founder Ragde Falcis talk about the lessons that inspire him and how we can apply them to our lives and excel in our own ways. With members from the entire company present, we discussed what it takes to be successful, the importance of creating a personal brand, and, something that any sports fan (or otherwise) can get inspired by, Mamba Mentality. Continue reading to learn a few pieces of advice that’ll help you create a culture of success for your team, reach your aspirations, or even just maximize every day you’re given.
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A big misconception with ChatGenie is that it's just another chatbot. It’s true—they both have the word chat in their names but that’s where the similarity ends.If we were to examine their definitions, we’d see a stark difference. Chatbots are computer programs designed to simulate conversation with human users whereas ChatGenie is a multi-channel commerce platform. And while they both have uses for online sellers, you’d be hard-pressed to find a solution like ChatGenie that takes the hard work out of eCommerce. It’s the complete package!
Viber, one of the most popular messaging apps in the world, is only getting bigger. In 2021, it has even strengthened its presence in the country with a 33% rise in monthly active users last year. Viber group chats also remain popular with a whopping 110% increase. If you thought Viber was just for titas, you would be mistaken. Reports show that over half of Viber’s users consist of the younger demographic (from ages 25 to 34) at 40%. Social media has been consistently evolving, becoming powerhouse apps you can do nearly everything on! Viber is no different.
To make the delivery process more seamless, ChatGenie has teamed up with GrabExpress to make it possible to have deliveries arranged without having to leave the ChatGenie online store. With this integration, customers can choose GrabExpress as a shipping option and skip manual bookings entirely. Keep reading to find out more about GrabExpress for ChatGenie and how to make your next booking!
Another woman who has a promising career in tech ahead of her is our very own Myka Colomer, ChatGenie QA Lead. In this special Team Member Feature to celebrate International Women’s Day, we take a special look at the only female member of our Development Team.
But keep in mind that Instagram is not just for marketing. With the right mindset and tools, it can be the headquarters of a full-fledged online store complete with all the components that make up a traditional physical store. Want to start selling on the app now? Stick around to gain insights on building the parts that make up a great Instagram store.
Instagram belongs to the list of the most popular social networks in the world. It’s a good thing ChatGenie has the tools to make your IG store a reality in just a few clicks! To learn the setup process and what you’ll need, check out the rest of this article.
ChatGenie’s inclusion in the DTI program reflects its commitment to allowing merchants of all sizes to sell inside the world’s biggest apps like Facebook Messenger, Instagram, Viber, and GCash. The startup continues to grow after securing additional funding as part of Accelerating Asia’s US$20 Million Fund ll Investment. Currently, ChatGenie developers are working on enabling local merchants to sell in TikTok.
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Here at ChatGenie, one of the many things that keep us going is the thought of empowering local business owners. With that in mind, we created the MSME Booster Program to help boost businesses of all sizes and industries by giving them a chance to optimize their eCommerce with us for free. In this series, we’ll be taking a look at some of our favorite MSME merchants and how they have fared since they’ve been #PoweredByChatGenie. We’ll be starting the series with Yes Efren’s Special BBQ, a homegrown classic that has almost 30 years of history to back it up.
As online sellers, you’ve probably come across difficulties in managing your online store. May it be through keeping up with unanswered inquiries, updating your social media posts and, of course, addressing customer feedback or responding to concerns. It can get a bit overwhelming sometimes.ChatGenie understands the pain you’re going through! We compiled the most common challenges business owners face and ways for you to overcome them with the help of ChatGenie!
ChatGenie concluded its eCommerce webinar with Seamless Asia on Feb. 10. Can’t get enough of ChatGenie? You’re in luck because we have a product demonstration webinar coming up on Feb. 28. Register for the FREE online event here: https://bit.ly/ChatGenieWebinarDemo.
Going digital is seeming more and more like a no brainer for businesses to stay afloat. If you still have doubts, don’t worry because we got you covered! The ChatGenie team is hosting a product demonstration on Feb. 28, 2022 at 2:00pm PHT to walk you through the Mini App. Register here to join: https://bit.ly/ChatGenieWebinarDemo.
Persuasive writing can make an impression on your potential followers and create connections with them before they continue to keep scrolling. Although hashtags certainly play a part in getting your brand out there, you can choose to make your words count. Keep reading to learn the basics of writing effective copy on social media and more.
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Mark your calendars because in just two days, ChatGenie will be leading the February installment of Terrapinn's Seamless Webinar Series.The Feb. 10 virtual event, titled “Enabling eCommerce for Facebook Messenger and Instagram with ChatGenie,” is a must-attend webinar for small and medium-sized enterprises, as well as large businesses, seeking to capitalize on the wave of online selling in the Philippines.It doesn’t matter what products you have in your catalog. As long as you’re planning to start selling online, this webinar is ideal for you!Need more convincing? Here are five reasons why you should join the webinar.
Booking deliveries can get tedious. From searching for riders to manually inputting customer addresses, this task can take up a lot of your precious time. This is exactly why we’ve partnered with GrabExpress to let merchants like you make the whole process simpler for you and your customer. Say goodbye to manual booking and real-time tracking communication! With this handy integration, you can automate the whole process and leave the hard work to us. Keep reading to find out how GrabExpress for ChatGenie works and how you should activate this feature:
Knowing firsthand just how daunting the online world could be for a small business owner, she was happy to be the Senior Business Development Manager for ChatGenie. Currently, Lerizze juggles both responsibilities as a solopreneur running Pyur Tea and as a ChatGenie Business Development Manager bringing more clients to the company fold. Hoping to act as a bridge between merchants and the available digital solutions such as ChatGenie, she continues to live out her advocacy for startup empowerment and social impact.
With many uses ranging from paying bills to buying load, investing money, making bank transfers, paying tuition and getting cash loans, it truly is a tech marvel. But for the purpose of this article, we will be focusing on the use of GCash for accepting payments and purchasing goods and services—perfect for business owners, online shoppers and foodies!
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The first person in this series of articles is one of ChatGenie’s core team members. In geeky terms, she’s kind of like the Jean Grey to Professor X’s X-Men. As the owner of Limbo, a Forbes-recognized bar and gallery business in Makati City, CK would often be seen making drinks behind the bar at night. The bar aspect of the business was at its peak before the pandemic hit. When the coronavirus took hold, Limbo adapted by hosting art exhibits full-time.
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Facebook is one of the logical starting points for an eCommerce retailer. With it, merchants can engage in social-first approaches like behind-the-scenes livestreams and live selling, which is a common practice in the Philippines. The expansion of Facebook Marketplace from peer-to-peer shopping to include merchant selling further reinforces the platform’s viability for online selling.
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PayMongo is one of the online payment gateways available on ChatGenie. The payment processing platform is relatively new, having only been introduced in 2019. And before you go on making any assumptions, it’s important to note that PayMongo is not an e-wallet.
The best way to make the most of food delivery app partnerships is to convert the customers you got from them into your own. This way your business can thrive without relying on a third-party delivery service and avoid having its profits sapped.
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Given the additional costs that come with food delivery app partnerships, it is only normal to think twice before jumping on the bandwagon. But that indecision should not be based off the fact that these platforms take away from one’s revenue because they are not actually meant to serve as primary revenue channels.
The multi-channel commerce platform development startup, co-founded by Radge Falcis and Nico Nicomedes Jr., is one of nine initial startups included in Accelerating Asia’s fifth cohort, which was announced in November 2021.
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