ChatGenie: Revolutionizing Auto-Responses (Chatbot) with Multi-Agent Design Using Llama3
A significant portion of social media users have experienced at least one frustrating chatbot interaction online. One major reason for this frustration is that most chatbot responses are rigidly designed using predefined conversation flows. Users must follow a specific sequence to obtain the information they need, which can feel like navigating a maze. This often results in users going in circles, hitting dead ends, and ultimately giving up and reverting to calling a hotline or emailing customer support.